How To Troubleshoot Any Issue In MYOB Company File?

Receiving warnings or error messages while working on your company file in MYOB? Not to worry as this page covers some of the alert messages that appear in your company file with their solutions. These solutions are provided by our MYOB support team who is an independent service provider and provides the best solution for any MYOB issue.

Ø Situation1: A network error occurred which created a problem to lose access to your company file.

Solution: To fix this issue, restart your AccountRight software and ensure that any other users on the network are logged out and then reopen your company file.

Ø Situation2: An error occurred when you attempt to open a company file due to computer interruption.

Solution: To fix it, make use of optimization assistant. You will find this in your software installation folder. If you are able to optimize the file then verify the company file. If not able to optimize it then you need to restore the file from the latest backup.

Ø Situation3: The file is damaged and cannot be used.

Solution: To fix this problem, verify the file to try and fix the error and if you can’t open the company file then you need to restore your latest backup.

Ø Situation4: Unable to read or write to the company file due to a lost connection or maybe the hard disk of your system on which the company file is saved have little space or the hard disk may get damaged.

Solution: To fix this, check the hard drive is it has enough space or not. Also, check the network connection or consult your administrator.

Ø Situation5: Can’t able to open the company file in the AccountRight window and you can’t see the file’s name in the window.

Solutin: To fix this issue, check any other location as the file can be stored in a different location to your AccountRight software.

Want to add a caption to this image? Click the Settings icon.

These are some issues with their solutions which might help you to fix the issue. If dealing with any other problem related to this accounting software, then call us on our MYOB support number 1-800-875-398 and get relevant solution from our experts.